Privacy Policy

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Privacy Policy

Effective Date: 01/01/2025
Last Updated: 01/01/2025

At Convidamed, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide to Us

  • Name, email address, phone number, and other contact details.
  • Information you provide when requesting a quote, contacting us, or filling out forms.
  • Payment information if you purchase any services.

1.2 Information Collected Automatically

  • IP address, browser type, operating system, and device information.
  • Cookies and tracking technologies to monitor your interactions with our site.
  • Geographic location based on your device or IP address.

1.3 Information from Third Parties

  • Data from insurance providers or partners to process your requests.
  • Publicly available information relevant to your interactions with us.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and personalize our services.
  • To process insurance quotes and applications.
  • To communicate with you regarding your inquiries or requests.
  • For marketing purposes, including sending promotional emails and updates (with your consent).
  • To improve our website functionality and user experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information with:

  • Insurance Providers: To offer you accurate quotes or process insurance plans.
  • Service Providers: Third-party vendors who assist us with website operations, analytics, or marketing.
  • Legal Authorities: When required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.

4.1 What Are Cookies?

Cookies are small data files stored on your device that help us analyze website traffic and customize content.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the website.
  • Analytics Cookies: To track website performance and user behavior.
  • Marketing Cookies: To deliver personalized advertisements.

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Correction

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete information.

5.2 Data Deletion

  • Request the deletion of your personal data, subject to legal and contractual obligations.

5.3 Opt-Out of Marketing

  • Opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

5.4 Additional Rights for California Residents (CCPA)

  • Right to know what personal data we collect, use, and share.
  • Right to opt out of the sale of personal information.
  • Right to non-discrimination for exercising privacy rights.

To exercise any of these rights, please contact us at jmacias@convidamed.com .

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

  • Use of SSL encryption for secure data transmission.
  • Regular security audits and updates.
  • Restrict access to personal data to authorized personnel only.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

9. International Data Transfers

If you access our services from outside the United States, please note that your data may be transferred to and processed in the United States. By using our website, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

 

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